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Contact Information
United States Offices
| Location | Phone Number |
| China Telecom Americas Headquarters 607 Herndon Parkway. Suite 201 Herndon, VA 20170 |
Tel: 1-866-692-8872 |
| Chicago Midwest Region Sales Headquarters 8755 West Higgins Road, Suite 800, Chicago, IL 60631 |
Tel: 773-628-7752 |
| Dallas Midwest Region Sales Office 10000 N. Central Expwy, Suite 225, Dallas, TX 75231 |
Tel: 703-787-0088 |
| Los Angeles Global Network Operations Center 624 Grand Avenue, Suite 1825, Los Angeles, California 90017 |
Tel: 213-236-0430 |
| New York East Region Sales Office 250 West 34 Street, Suite 4610, New York, NY 10119 |
Tel: 646-792-7900 |
| San Jose West Region Sales Office 1731 Technology Drive, Suite 680, San Jose, California 95110 |
Tel: 408-573-8887 |
Canadian & Latin American Offices
| Location | Phone Number |
| Toronto Canada Sales Office 175 Commerce Valley Drive, W., Unit 210, Markham, L3T 7P6 Ontario |
Tel: 289-597-8338 |
| China Telecom do Brasil Ltda. Rua Elvira Ferraz, 250 – 2 Andar, Salas 203 E 204, Vila Olimpia, Sao Paulo SP, CEP 04552-040 |
Tel: +55 11-4999-0200 |
Customer Support
Visit the Customer Portal for knowledge and support
Our philosophy “Customer First, Service Foremost” lives in everything we do at China Telecom Americas. We take pride in our industry-leading customer retention rates and rapid implementation cycles. With so much riding on the performance of your information infrastructure, you need a team of professionals dedicated to your success.
Our 24×7, bi-lingual customer support center is your central point of contact for implementation, services changes and additions, billing or other support questions. Our team is dedicated to meeting your expectations.
If you are currently experiencing trouble with your service, please contact an engineer at our 24×7 network operations center (NOC) at 1 (877) 244-6241 or [email protected]
