Enhance Retail Customer Satisfaction with Reliable Communication Networks


As consumers place increasingly high expectations on user experience and the customer journey, the need for fast and reliable communications to their retail becomes apparent. China Telecom Americas allows retail owners and franchisers to stay connected with managers, employees and vendors to improve retail operations.

Industry Background

China Telecom Americas is here to help you reach your full business potential. We deliver a fully connected, one-stop omni-channel solution that gives you the confidence, security and robustness needed for successful business expansion in Asia.

Whether you have 2 or 200 retail locations, our in-store Wi-Fi, Global Smart WAN solutions, and 020 Marketing provides dedicated advantages designed for the retail landscape. We help you regain and stay in control of your operations, distribution networks and logistical providers with our extensive network coverage in China. Let us help you improve your digital infrastructure and systems integration by offering connectivity options that are suitable with the business landscape and culture.


China Telecom Americas technology solutions allows retailors to experience a positive and stable digital transformation with their processes. Our retail solutions empower you to make timely and effective business decisions:

  • Global Smart WAN solution
  • In-store Wi-Fi deployment
  • O2O Marketing

Our end-to-end retail network solutions adapt to changing customer demands, shopping trends and supply chain operations while providing secure connections. We remove technology barriers commonly experienced in the retail industry by streamlining your business processes in the most cost-effective manner with our digital and marketing solutions. Offer a more immersive end-user experience to increase customer satisfaction while effectively managing all retail locations.

Use Cases

Global Transportation/Logistics Provider Use Case

A privately-owned global transportation/logistics provider was experiencing poor application performance and control between their USA and China networks.


  • Fully-managed SD-WAN solution
  • China Telecom Americas DIA and licensed IPSec services integration.
  • CAPEX with less vendor lock-in
  • OPEX with simplified configuration and link provisioning

China Telecom Americas dedicated global SD-WAN offered 200ms reduced US-China latency from the previous 250ms. The transportation/logistics company obtained a 15% SD-WAN savings and 60% internet savings by switching over to our more reliable connection solutions.

Sporting Goods Company Use Case

A leading sporting goods company was pursing an aggressive 150 retail location expansion plan as they required fast network and service coverage deployment in China, Taiwan and Hong Kong.


With China Telecom Americas Global MPLS VPN, the sporting goods company gained a complete network infrastructure application suite. They had secure and fast data connections to every retail location, as they could monitor and share information instantly no matter where their new retail stores were located.


The information contained in China Telecom (Americas) Corporation (“CTA”) website is provided for informational purposes only. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES—INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT —ARE EXPRESSLY DISCLAIMED. All content available through this website is provided on an “AS IS” and “AS AVAILABLE” basis. CTA makes no warranty or representation regarding the quality, accuracy, or availability of the website or any of its content. CTA does not endorse, and is not responsible for any third-party content that may be accessed through our website.

Pronto para se conectar ao mundo?

Aproveite o acesso global com suporte local.

Fale com um especialista em rede

Solicite informações

Para obter ajuda de um especialista em produtos e soluções, preencha o formulário abaixo.